Complete feature reference

Every feature. Nothing hidden.

This is the full map of what rextroX does — 115+ capabilities across 19 modules, exactly as they work in the product. No vague promises, no “coming soon”.

19

Modules in depth

115+

Documented features

14 days

Free trial

Point of Sale

Built for rush hour, not for demos.

A POS designed around how restaurant staff actually work: keyboard-first, table-aware, and forgiving when service gets chaotic.

  • Dine-in, takeaway & delivery

    Switch order mode with one tap — or the F7 / F5 / F6 keyboard shortcuts.

  • Table-linked dine-in orders

    Pick a table when ordering; it is marked occupied automatically.

  • Held tickets

    Park an order (F3) and recall it later from the Held tab — up to 10 parked tickets per till.

  • Smart line merging

    Identical items consolidate into one line automatically as you add them.

  • Add to open orders

    Append items to an in-progress ticket without recreating it.

  • Line discounts

    Discount individual lines — gated behind its own permission so only trusted roles can.

  • Refunds

    A separate refund permission keeps corrections auditable and restricted.

  • Payment collection

    Capture payment method and cash collected when closing a ticket.

  • 80mm thermal receipts

    Customer copy with PAID / PAYMENT PENDING stamps, tax lines, tax registration ID, and item count.

  • Auto-print & reprint

    Per-till auto-print toggle, plus manual reprint of any receipt at any time.

  • Sequential order numbers

    Clean per-restaurant numbering your customers can actually quote.

  • Walk-in customer capture

    Phone lookup that auto-creates the customer record while you take the order.

  • Ready-order alerts

    Tickets marked ready in the kitchen surface back on the POS instantly.

Kitchen Display System

Every ticket visible. Every status live.

A realtime kitchen board that replaces paper tickets and shouting — and lets the kitchen talk back to the floor.

  • Three-column board

    Tickets flow Placed → Preparing → Ready, always in order.

  • One-tap status advance

    Chefs move tickets forward with a single tap; invalid transitions are blocked.

  • Realtime sync

    POS tickets appear instantly over WebSocket; status changes reflect everywhere at once.

  • Ticket detail with notes

    Per-item notes and modifiers are visible right on the ticket.

  • Prep-time urgency timers

    Ageing tickets escalate visually so you catch delays before guests do.

  • 86 an item from the board

    Kitchen staff can toggle an item unavailable — POS and the public menu update immediately.

Live Floor & Tables

Your dining room as a living map.

Design your floor once, then watch occupancy change in real time as orders land and close.

  • Visual floor designer

    Create floor areas and place tables with position, capacity, code, and name.

  • Live occupancy map

    Available / occupied states update in real time with colour sync across screens.

  • Automatic table lifecycle

    Tables occupy when an order lands and free when it completes or cancels.

  • One-click release

    Clear a table from POS or the live floor view — no more guessing what is free.

  • Reserve & transfer

    Permission-gated table reservation and order transfer between tables.

  • Printable table QR codes

    Generate and print a QR code per table straight from the layout screen.

QR Dine-in Ordering

Guests scan, order, and it lands in your kitchen.

Contactless ordering that is actually fraud-resistant: table QR codes tied to your branch location.

  • Scan-to-order per table

    Each table QR opens your menu with the table pre-selected; orders go straight to the kitchen queue.

  • Location presence check

    Guests must be within ~200m of your branch GPS pin to place a table order.

  • Table-busy guard

    One active order per table — no accidental double sessions.

  • Off-site fallback

    Visitors who are not at the restaurant are offered delivery ordering instead.

  • Verified table session

    The table context follows the guest through cart and checkout.

Branded Online Ordering

Your menu link. Your customers. Zero commission.

A branded storefront at your own link — no aggregator taking a cut of every order.

  • Branded public menu link

    Your own /order/your-restaurant URL with your banner, name, and hours.

  • Category tabs & live search

    Guests browse by category or search across items, deals, and categories instantly.

  • Photos & descriptions

    Menu items with images, descriptions, and locale-formatted prices.

  • Deals with savings badges

    Combos display “Save X” amounts computed from real component prices.

  • Open / closed awareness

    A live status pill and hours banner; ordering is disabled outside opening hours.

  • Smart cart validation

    Items that go unavailable are flagged and removed with clear notices.

  • Location-assisted checkout

    “Use my current location” fills the delivery address via GPS and reverse geocoding.

  • Tax preview

    Guests see exact tax lines before they place the order.

  • Abuse protection

    Public ordering and tracking endpoints are rate-limited.

Customer Order Tracking

No more “where is my order?” calls.

Every customer can follow their order live — verified by their own phone number.

  • Phone-verified lookup

    Track with order number + the phone used at checkout; nobody else can peek.

  • Visual status timeline

    Placed → Accepted → Preparing → Ready → Out for delivery → Completed, with pickup and delivery variants.

  • Itemized live totals

    Full order lines, totals, and a last-updated timestamp.

  • WhatsApp track links

    Tracking links are sent automatically with WhatsApp status updates.

Delivery Operations & Cash Settlement

From “out for delivery” to cash in the drawer.

Run your own riders with assignment, proof of delivery, and end-of-day cash reconciliation built in.

  • Driver assignment

    Assign manually, or auto-assign to the least-busy active driver the moment an order is ready.

  • Driver delivery queue

    Each rider sees their own “My deliveries” list of active runs.

  • Proof of delivery

    Mark delivered with GPS coordinates, cash collected, and payment method.

  • Daily cash settlement

    Reconcile expected vs received cash per driver per day, with permanent settlement records.

  • Settlement reporting

    Per-driver report of settled and unsettled cash with order counts.

  • Address memory

    The customer’s delivery address and GPS pin are saved on completion for one-tap reuse.

WhatsApp Automation

Enterprise plan

Order updates where your customers actually are.

Connect your restaurant’s WhatsApp and every order update reaches the customer automatically — with a tracking link.

  • Two-way pairing

    Link WhatsApp by scanning a QR code or entering a phone pairing code.

  • Automatic status notifications

    Customers get a WhatsApp message at every stage — placed, accepted, preparing, ready, out for delivery, completed, cancelled.

  • Track link in every update

    Each notification includes the customer’s live tracking link.

  • Manual messaging

    Send one-off WhatsApp messages to customers from the dashboard.

  • Session auto-restore

    Linked sessions reconnect automatically after server restarts.

  • Live connection controls

    Connect, disconnect, warm-up, and realtime status right in Settings.

Inventory & Purchasing

Know what you have before you run out mid-service.

Suppliers, stock, purchases, and a complete movement trail — per branch.

  • Supplier directory

    Contacts, phone, email, address, and active status for every supplier.

  • Branch-level stock items

    SKU, category, unit of measure, minimum stock level, and optional expiry tracking.

  • Low-stock alerts

    Items at or below minimum are flagged and filterable before they become a problem.

  • Purchase receiving

    Receiving a purchase updates stock and recomputes weighted-average and last-purchase cost.

  • Adjustments & wastage

    Manual adjustments and wastage write-offs as distinct, auditable movement types.

  • Full movement history

    Every purchase, sale consumption, adjustment, and wastage in one audit trail.

Recipes & Food Costing

Pro plan

Know what each dish actually costs.

Link dishes to ingredients and the platform does the accounting on every single order.

  • Ingredient mapping

    Each menu item maps to inventory ingredients with quantity, unit, and wastage %.

  • Recipe cost estimates

    Per-branch estimated cost for every recipe, from live ingredient costs.

  • Automatic COGS

    Completing an order deducts ingredients from stock and records the cost of goods sold.

  • Insufficient-stock guard

    Orders cannot complete if ingredients have run out — no phantom inventory.

  • Per-order gross profit

    Revenue minus COGS captured automatically on every order.

  • Deal-aware costing

    Combo deals deduct the recipes of their component items too.

Tax Management

VAT, GST, or sales tax — configured in minutes.

A real tax engine with country presets, compound rates, and receipts that satisfy your tax authority.

  • Presets for 16 markets

    Pakistan, US, UK, UAE, Saudi Arabia, India, Germany, France, Canada, Australia, Turkey, Malaysia, Singapore, Nigeria, South Africa, EU — plus fully custom.

  • Every regime

    VAT, GST, sales tax, service tax, HST, mixed regimes, or none.

  • Multiple & compound rates

    Stack rates, compound them, and scope each to all items, food, or drinks.

  • Inclusive or exclusive pricing

    Choose whether menu prices contain tax or add it at checkout.

  • Registration on receipts

    Your STRN/NTN, VAT number, TRN, or GSTIN printed with its proper label.

  • Receipt & rounding control

    Show or hide tax lines and pick the rounding mode.

  • Smart defaults

    Tax setup auto-suggests from your currency at onboarding.

  • Stored tax lines

    Every order keeps its exact tax breakdown for reporting.

Operating Expenses

Electricity, gas, rent — finally tracked.

The overheads spreadsheets miss, recorded where they can affect your real profit number.

  • 11 expense categories

    Electricity, gas, water, rent, salaries & wages, maintenance, marketing, supplies, transport, taxes & fees, other.

  • Full expense records

    Amount, payment method, vendor, notes, date — attributed to a branch.

  • Category summaries

    See where the money goes at a glance.

  • Feeds net profit

    Expenses flow straight into analytics so you see true net profit, not just gross margin.

Reports & Profit Analytics

Pro plan

Revenue, COGS, expenses, net profit — clear.

Finance-grade numbers for operators: not dashboards for show, margins you can act on.

  • Profit report

    Orders, revenue, COGS, gross profit, operating expenses, net profit — with gross and net margin %.

  • Top sellers

    Your top 10 items ranked by sales.

  • Expense breakdown

    Operating spend split by category inside the same report.

  • Date & branch filters

    Any date range, any branch, or the whole business.

  • Owner dashboard

    Today’s orders and revenue, pending queue, dine-in/takeaway/delivery split, customers, staff, tables, and open-hours status.

  • Low-stock signal

    Inventory risk surfaced right beside your financials.

Customer Management

A CRM that builds itself from your orders.

Every order enriches a customer record you never had to type in.

  • Auto-created records

    Customers are created from POS and online orders automatically — name, phone, email.

  • Instant search

    Find any customer by name or phone.

  • Saved addresses with GPS

    Multiple delivery addresses per customer, each with a GPS pin and a default.

  • History import

    Pull addresses from a customer’s past delivery orders in one click.

Staff, Roles & Permissions

The right access for every role. Nothing more.

Thirteen ready-made roles and a granular permission matrix you can reshape without calling support.

  • 13 restaurant roles

    Admin, Owner, Branch Manager, Manager, Chef, Kitchen Staff, Waiter, Receptionist, Cashier, Delivery Staff, Inventory Manager, and more.

  • ~45-permission matrix

    Granular permissions across POS, kitchen, tables, menu, inventory, reports, expenses, delivery, settings, and staff.

  • Editable role permissions

    Reshape what any role can do from a visual permission matrix.

  • Per-branch assignment

    Staff belong to branches; role changes take effect immediately.

  • Secure sign-in

    Rate-limited login and self-service password reset.

Multi-Branch

Pro plan

One brand. Many locations. Zero confusion.

Each branch runs its own floor, stock, and costs — while you see the whole business.

  • Up to 10 branches on Pro

    Unlimited on Enterprise; one primary branch keeps defaults sane.

  • Branch GPS pinning

    Powers table-QR presence checks and delivery operations.

  • Branch-scoped operations

    Inventory, recipes, expenses, orders, and staff isolated per branch.

  • Local identity

    Address, city, country, and timezone per branch.

Branding, Hours & Currency

Your storefront, your rules.

The switches that make the platform feel like your restaurant, not ours.

  • Opening hours & timezone

    Drive the public open/closed state and when online ordering accepts orders.

  • Banner image

    Upload a hero banner for your public menu page.

  • Custom URL slug

    Pick the /order/your-name link you print on QR codes and flyers.

  • Any ISO currency

    PKR, USD, EUR, GBP, AED, SAR, or any ISO 4217 code — formatted correctly everywhere.

Multi-Tenant SaaS Platform

Enterprise architecture, small-restaurant simplicity.

The invisible machinery: tenant isolation, plans, trials, and a guided launch path for every restaurant.

  • Total tenant isolation

    Orders, staff, inventory, and finances never cross restaurant boundaries.

  • Plans & free trials

    14-day trials on Starter and Pro, 30 days on Enterprise — ordering stays live through trial and grace states.

  • In-app plan limits

    Branch and staff limits enforced with clear upgrade prompts, never silent failures.

  • Guided onboarding checklist

    An 8-step launch path: menu, tables, GPS pin, team, driver, hours, WhatsApp, first order.

  • Realtime engine

    Authenticated per-restaurant Socket.IO rooms power the KDS, live floor, POS, and order boards.

  • SEO built in

    Sitemap, robots.txt, canonical tags, and structured data for your public menu page.

Every feature above is live today.

Start a free trial and try all of it with your own menu — setup takes less than a day.